Our Terms & Conditions

Terms of Use for MUHE HOSPITALITY SERVICES (MHS) LTD

These Terms of use “terms & conditions” will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions. If you accept or agree to these terms and conditions for MUHE HOSPITALITY SERVICES (MHS) Ltd on behalf of a corporation or other legal entity, you represent and warrant that you have the authority to bind that corporation or other legal entity to these Terms and conditions of service and, in such event, "you" and "your" will refer and apply to that corporation or other legal entity. MUHE HOSPITALITY SERVICES (MHS) Ltd reserves the right, at any time and from time to time, to monitor your use of the website to determine compliance with these terms of use as well the right to remove or refuse to post any information for any reason. By using this website, you confirm that you are at least 16 years of age or are accessing the Site under the supervision of a parent or legal guardian.

MUHE HOSPITALITY SERVICES (MHS) Ltd (“the company”) operating as a company ("our", "us" or "we") provides an online platform known as Muheservices.com that provides services of hospitality staffing. The services include the ability for users (each as defined below) to interact via the website platform's interface or other methods as may be made available by MUHE HOSPITALITY SERVICES (MHS) Ltd from time to time. These user terms and conditions govern your access to and use of the website, the services and the collective content (as hereinafter defined).

1. Definitions

1.1. Account: means the user profile you create by registering as a user on the website in accordance with these terms and conditions for MUHE HOSPITALITY SERVICES (MHS) Ltd.
1.2. Content: means all text, graphics, images, software, audio, video, information or other files or materials.
1.3. Company Content: means content that MUHE HOSPITALITY SERVICES (MHS) Ltd makes available through the website or the services, including any content licensed from a third party, but excludes any user content.
1.4. User: means a person who views the content, access the website or use the website either him/herself or on behalf of other person.

2.Accessibility of website

Our aim is to ensure accessibility to the website at all times, however we make no representation of that nature and reserves the right to terminate the website at any time and without notice. You accept that service interruption may occur in order to allow for website improvements, scheduled maintenance or may also be due to outside factors beyond our control. You agree that in any case of service interruption MUHE HOSPITALITY SERVICES (MHS) Ltd, its licensors, officers, directors, agents shall not be liable for any damages resulted from the service interruption due to factors beyond our control.

3. Intellectual Property Rights

3.1. Other than the content you own, under these Terms, MUHE HOSPITALITY SERVICES (MHS) Ltd and/or its licensors own all the intellectual property rights and materials contained in this Website.

3.2. You are granted limited license only for purposes of viewing the material contained on this Website.

3.3. You agree that all intellectual property rights and database rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain at all times vested in us or our licensors. Use of sucmaterial will only be permitted as expressly authorized by us or our licensors.

3.4. Any unauthorized use of the material and content of this website is strictly prohibited and you agree not to, or facilitate any third party to, copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.



4. Website operation

You acknowledge and agree that:

4.1. That the Site and Services are intended only to facilitate the provision of services of hospitality staffing.

4.2. The company may provide services of hospitality itself or may connect the user with other third parties who provide specific services needed by the user.

4.3. In case the company link you with a third party, the company’s role is solely to connect you with the service provider of your choice and it is not a contracting agent or representative of that third party.

4.4. The service provider available at the website other than the company, is individually or collectively an independent contractor and are neither agent nor employees of the company.

5.Restrictions

5.1. You are specifically restricted from all of the following:

5.1.1. Using this Website in any way that is or may be damaging to this Website;

5.1.2. Using this Website in any way that impacts user access to this Website;

5.1.3. Using this Website contrary to applicable laws and regulations, or in any way that may cause harm to the Website, or to any person or business entity;

5.1.4. Engaging in any data mining, data harvesting, data extracting or any other activity that constitute data breach of others’ data available or in relation to this Website;

5.2. Certain areas of this Website are restricted from being access by you and MUHE HOSPITALITY SERVICES (MHS) Ltd may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well

6.Information available on website

6.1. You accept that the information contained in this website is provided “as is, where is”, is intended for information purposes only and that it is subject to change without notice. Although we take reasonable steps to ensure the accuracy of information and we believe the information to be reliable when posted, it should not be relied upon and it does not in any way constitute either a representation or a warranty or a guarantee.

6.2. Product or service representations expressed on this Site are those of the users and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.

7. User submissions

7.1. Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you.

7.2. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content.

7.3. You shall not use a false e-mail address, pretend to be someone other than you or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

7.4. By completing booking or signing up, you agree to receive

  1. emails associated with finalizing your booking, which may contain relevant offers from third parties, and
  2. emails asking you to review MUHE HOSPITALITY SERVICES (MHS) Ltd and your booking and
  3. promotional emails, SMS and push notifications from MUHE HOSPITALITY SERVICES (MHS) Ltd.

7.5. You may unsubscribe from promotional emails via a link provided in each email. If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS, please email the company on info@muheservices.com

8. User passwords and Log in Accounts

8.1. If any of the Services requires User to open an account, User must complete the registration process by providing MUHE HOSPITALITY SERVICES (MHS) Ltd with current, complete and accurate information as prompted by the applicable registration form. User also will choose a password and a user name.

8.2. User is entirely responsible for maintaining the confidentiality of User’s password and account. Furthermore, User is entirely responsible for any and all activities that occur under User’s account.

8.3. User agrees to notify the company immediately of any unauthorized use of User’s account or any other breach of security.

8.4. MUHE HOSPITALITY SERVICES (MHS) Ltd will not be liable for any loss that User may incur as a result of someone else using User’s password or account, either with or without User’s knowledge.

9. Termination and account cancellation

If you breach any of these MUHE HOSPITALITY SERVICES (MHS) Ltd terms and conditions, MUHE HOSPITALITY SERVICES (MHS) Ltd will have the right to suspend or disable your account or terminate these terms and conditions, at its sole discretion and without prior notice to you. MUHE HOSPITALITY SERVICES (MHS) Ltd reserves the right to revoke your access to and use of the website at any time, with or without cause. You may request to cancel your account at any time by sending an email to info@muheservices.com

10. No warranties

This Website is provided “as is,” with all faults, and MUHE HOSPITALITY SERVICES (MHS) Ltd express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

11. Limitation of liability

In no event shall the company, nor any of its officer, director and employee, agent shall be held liable for anything arising out of or in any way connected with your use of this website whether such liability is under contract or not.

The company, including its officers, directors and employees, agents shall not be held liable for any direct, indirect, consequential or special liability arising out of or in any way related to your interaction with third party including but not limited to the service provider that the company may connect you with or any party that you may meet through our website.

12. Data protection

Any personal information collected in relation to the use of this website will be collected, held and used in accordance with our Privacy Policy, which is available on our Site. The company may also use the provided data to the maximum extent permitted by the law and policy in Rwanda.

13. Links and third party websites

13.1. We may include links to third party websites at any time. However, the existence of a link to another website should not be considered as an affiliation or a partnership with a third party or viewed as an endorsement of a particular website unless explicitly stated otherwise.

13.2. In the event the user follows a link to another website, he or she does so at his or her own risk. We accept no responsibility for any content, including, but not limited to, information, products and services, available on third party websites.

13.3. Creating a link to this website is strictly forbidden without our prior written consent. Furthermore, we reserve the right to revoke our consent without notice or justification.

14. Feedback

If you decide to provide feedback, comments and suggestions for improvements to the website or Services ("Feedback"), you may do so by emailing us at info@muheservices.com. You acknowledge and agree that if you submit any Feedback to us, you hereby grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sub-licensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.

15. Legal Compliance

You shall comply with all applicable domestic and international laws and regulations regarding your use of the website and your listing, purchase and sale of products or services.

16. Indemnification

You hereby agree to defend, indemnify to the fullest extent MUHE HOSPITALITY SERVICES (MHS) Ltd, its officers, directors, employees, agents, licensors, affiliates, suppliers from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your use or misuse of the website or/and any breach of any of the provisions of these Terms.

17. Remedies

17.1. In addition to its rights under applicable law, MUHE HOSPITALITY SERVICES (MHS) Ltd Determines, in its sole discretion, that you have breached any provision of these terms and conditions, or have otherwise demonstrated inappropriate conduct, MUHE HOSPITALITY SERVICES (MHS) Ltd reserves the right to immediately take any or all of the following actions without any notice or warning to you to:

17.1.1. Delete any or all of content provided by you, or anyone acting under your account;

17.1.2. Discontinue your account on the website;

17.1.3. Discontinue your subscription to any content and/or act done through website;

17.1.4. Notify or send content to and/or fully cooperate with the proper law enforcement authorities for further action; or

17.1.5. Take any other action which MUHE HOSPITALITY SERVICES (MHS) Ltd deems to be appropriate.

17.2. Upon the discontinuation, you agree that you shall not attempt to re-register/sign up with, or access the website or use any website content or any other product or service provided by MUHE HOSPITALITY SERVICES (MHS) Ltd, whether through use of a different name or otherwise.

18. Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

19. Variation of Terms

MUHE HOSPITALITY SERVICES (MHS) Ltd is permitted to revise these Terms at any time as it sees fit and by using this Website you are expected to have reviewed and accepted these Terms on a regular basis.

20. Assignment

MUHE HOSPITALITY SERVICES (MHS) Ltd is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

21. Entire Agreement

These Terms constitute the entire agreement between MUHE HOSPITALITY SERVICES (MHS) Ltd and you in relation to your use of this Website, and supersede all prior agreements and understandings.

22. Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of Rwanda

23. Dispute resolution

You and MUHE HOSPITALITY SERVICES (MHS) Ltd agree that any dispute, claim or controversy between you and MUHE HOSPITALITY SERVICES (MHS) Ltd, or otherwise arising out of or relating to these user terms and conditions will be settled by mutually agreement between parties if not resolved then arbitration.